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What exactly is BeepSweep?

BeepSweep is an AI receptionist for businesses. It answers your company’s phone number, answers questions from your own website, books appointments in the calendar and warm-transfers callers to the right colleague. Every call is then summarised in the app and in WhatsApp.

What is an AI receptionist, exactly?

An AI receptionist answers your company’s phone the way a receptionist would. No menu or recording, but a conversation: it greets the caller, answers questions, books appointments and transfers the call when needed. It says honestly at the start of every call that it is an AI.

What’s the difference with an answering service or a receptionist?

An answering service writes down a name and a number and charges per call. A receptionist costs a salary. BeepSweep knows your business: it answers questions, books appointments and transfers calls, for a fixed monthly price with no cost per call.

Who is BeepSweep for?

For businesses where the phone matters and several people handle calls: from installers and hair salons to restaurants and offices. Every colleague gets their own line and inbox. If you work alone, there is Solo.

Why would I use this?

Because the phone interrupts your work. BeepSweep answers, helps the caller itself and takes care of the next step: an answer, an appointment or a transfer. Your team keeps working, and one overview shows what happened.

Do I have to change my phone number?

No. You keep your own number. You only turn on a call forward to BeepSweep. People who call you dial the same number as always.

How do I set it up?

You turn on a call forward to BeepSweep on your company number. That takes about two minutes. Then you read in your website and add colleagues in the app, at your own pace.

Does it work with my provider and my phone?

It works via standard forwarding at the network level, so with most providers and phones. Right now the service is active in the Netherlands.

Does it work on iPhone and Android?

Yes. BeepSweep is in the App Store and on Google Play. Search for it by name, or tap the button on this site and your phone ends up in the right store on its own.

Can I turn it on and off?

Yes. You turn the forwarding on or off yourself whenever you want.

Which calls does BeepSweep answer?

The calls on the number where you turn on the forward, usually your company’s main number. BeepSweep answers right away. Whoever needs a colleague gets transferred.

What do I get per call?

A summary in a few sentences, what was arranged (an answer, an appointment or a transfer), the full transcript and the recording. In the app, and as a message on WhatsApp.

How fast do I get the message?

Usually within five to fifteen seconds after the caller hangs up.

Where do I get the message?

Wherever you want: via a notification in the app, via WhatsApp, via SMS or by email. You set which channels you use yourself.

Does BeepSweep send replies on my behalf?

No. BeepSweep drafts the reply, but you tap send yourself. That way you always stay in control of what goes out in your name.

What does the AI receptionist do?

BeepSweep answers your company number and handles the conversation. It answers questions from your own website, books appointments in the calendar and transfers callers to the right colleague. Afterwards, the call is summarised in the app.

Does the receptionist sound like a robot?

BeepSweep is built to sound natural, with voices chosen per language to come across as pleasant and human. You can also set the tone, from businesslike to warm.

Does the caller notice it's AI?

Yes, and that's on purpose. BeepSweep always says at the start of every call that it's an AI assistant. That's honest to the caller and in line with European AI regulation.

Can the AI receptionist book an appointment?

Yes, if you connect your Outlook calendar. BeepSweep then offers the caller free slots and books the appointment.

Can I set what the receptionist says?

Yes. You can adjust the greeting, the tone and the name, and provide your own FAQ text that BeepSweep can use to answer callers' questions.

Does the AI receptionist know anything about my business?

Yes. You fill a knowledge base of up to 6,000 characters that BeepSweep uses during the call. You can fill it in one go by having your website read in, or question by question through an AI interview. After that you edit it as plain text. The website is read once and not refreshed automatically, so if something changes you add it yourself. If something isn’t in there, BeepSweep won’t use it. The knowledge base is included in every plan.

What if BeepSweep doesn’t know the answer?

Then he makes nothing up. BeepSweep simply says he isn’t sure, notes the question neatly, and you read it back in your briefing — with a name and number to call back.

How well does it understand speech?

The transcription is tuned per language and specifically set up for each one, including filters to render noise and slips of the tongue neatly.

Which languages does it work in?

In six languages: Dutch, English, Spanish, German, French and Portuguese. That applies to the app and to the AI receptionist. You set the starting language yourself. If someone begins in another language, the conversation continues in that language.

Where is my data stored?

In the Netherlands. The app and database run in Amsterdam, and your calls are stored encrypted with AES-256.

How long do you keep my messages?

Twelve months. After that, your messages are deleted automatically. You can also delete messages or your entire account yourself at any time.

Who can read my messages?

No one by default. Your messages are encrypted. There's no team listening in and no quality sampling. For technical maintenance there is limited access, described in the privacy statement.

Are my calls used to train AI?

No. There's no training on your data. That's contractually fixed with the services we use.

Does my data go to the US?

Storage and hosting are in Amsterdam. For speech-to-text and the AI receptionist we use specialised services that partly run in the US, under European processing agreements (SCCs and the EU-US Data Privacy Framework). Details are in the privacy statement.

Do you sell my data or show ads?

No. No selling of data, no ads, no trackers and no profiling. That's a deliberate choice.

Is it GDPR-compliant?

Yes. You can view, export, correct and delete your data. Callers can exercise their rights too. The full privacy statement is at beepsweep.app/privacy.

What does BeepSweep cost?

Enterprise is the AI receptionist for your business: €99 a month with 200 calls, plus €15 and 25 calls per extra colleague. It answers your company number, handles questions from your own website, puts appointments in the calendar and transfers to the right colleague. If you work alone, there is Solo for €25 a month. For multiple locations or integrations there is Custom. No plan charges per call.

Do I pay per call or per minute?

Neither. You pay a fixed amount per month, with no per-call or per-minute charges. That is deliberate: if every call costs money you start wondering whether to switch it on at all, and then it no longer does what it is meant to do.

Is an AI receptionist cheaper than a receptionist or an answering service?

Usually, yes. A receptionist on your payroll costs €2,500 to €3,500 a month. A human answering service charges €15 to €97 a month plus €1.79 to €4.15 per call, so your bill grows the more you are called. Standalone AI receptionists sit between €149 and €1,499 a month. BeepSweep Enterprise is €99 a month, with no per-call charges.

Are there hidden costs?

No. The price on the pricing page is what you pay: a fixed amount per month, with no per-call charges.

Which apps does BeepSweep work with?

On the Enterprise plan there is an outgoing webhook, so you can pipe messages into your own system.

Can I let my own AI read along?

Yes. Via an open connection you can let your calls and tasks be read by your own AI tools, such as Claude or a custom GPT.

What if BeepSweep goes down for a bit?

We aim for high availability, but we don't give a hard uptime guarantee. Your calls keep coming in on your own number as usual.

What happens with spam and sales calls?

They come in as a message like any other call, with a summary, so you can see at a glance whether it's worth your time.

Do I get a notification for every message?

Yes, via the channels you've set up.

Hear how it sounds
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