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What exactly is BeepSweep?

BeepSweep catches your missed calls and turns them into text. You get the message back as a transcript with a short summary and a draft reply you can send straight away. So you never miss a customer, even when you can't pick up.

What is an AI receptionist, exactly?

An AI receptionist answers the phone when you can’t. Not a recording but a conversation: he greets the caller, asks who is calling and why, and then sends you a summary. At BeepSweep he is called BeepSweep. At the start of every call he honestly says he is AI.

What's the difference with my provider's regular voicemail?

Regular voicemail gives you an audio message you have to listen to. BeepSweep turns it into text, summarises it, pulls out the key points (dates, amounts, what the caller wants) and drafts a reply for you. And it lands in WhatsApp, not in a separate voicemail inbox.

Who is BeepSweep for?

For anyone who gets a lot of calls and doesn't want to miss one. Especially handy for freelancers and small businesses, where every missed call can be a missed customer.

Why would I use this?

Because you can't always pick up, but you do want to know who called and why, without listening to voicemails or calling back without context. You see at a glance what's going on and can respond right away.

Do I have to change my phone number?

No. You keep your own number. You only set unanswered calls to be forwarded to BeepSweep. Your number stays the same everywhere.

How do I set it up?

You dial a short code once on your phone that sets up the forwarding. That takes about two minutes. After that, calls you don't pick up go to BeepSweep automatically.

Does it work with my provider and my phone?

It works via standard forwarding at the network level, so with most providers and phones. Right now the service is active in the Netherlands.

Does it work on iPhone and Android?

Yes. BeepSweep is in the App Store and on Google Play. Search for it by name, or tap the button on this site and your phone ends up in the right store on its own.

Can I turn it on and off?

Yes. You turn the forwarding on or off yourself whenever you want.

What exactly goes to BeepSweep?

Only calls you don't pick up, or when you're on another call or unreachable. Calls you simply answer yourself never go past BeepSweep.

What do I get per missed call?

A transcript of the message, a summary in a few sentences, and a draft reply you can send. Plus the key points: what the caller wants, mentioned dates, amounts and numbers. And you can always listen back to the original message.

How fast do I get the message?

Usually within five to fifteen seconds after the caller hangs up.

Where do I get the message?

Wherever you want: via a notification in the app, via WhatsApp, via SMS or by email. You set which channels you use yourself.

Does BeepSweep send replies on my behalf?

No. BeepSweep drafts the reply, but you tap send yourself. That way you always stay in control of what goes out in your name.

What does the AI receptionist do?

BeepSweep answers the call itself when you can't. It asks for the caller's name and reason, then sends you a clear briefing. This is a separate option you switch on yourself.

Does the receptionist sound like a robot?

BeepSweep is built to sound natural, with voices chosen per language to come across as pleasant and human. You can also set the tone, from businesslike to warm.

Does the caller notice it's AI?

Yes, and that's on purpose. BeepSweep always says at the start of every call that it's an AI assistant. That's honest to the caller and in line with European AI regulation.

Can the AI receptionist book an appointment?

Yes, if you connect your Outlook calendar. BeepSweep then offers the caller free slots and books the appointment.

Can I set what the receptionist says?

Yes. You can adjust the greeting, the tone and the name, and provide your own FAQ text that BeepSweep can use to answer callers' questions.

Does the AI receptionist know anything about my business?

Yes. You fill a knowledge base of up to 6,000 characters that BeepSweep uses during the call. You can fill it in one go by having your website read in, or question by question through an AI interview. After that you edit it as plain text. The website is read once and not refreshed automatically, so if something changes you add it yourself. If something isn’t in there, BeepSweep won’t use it. The knowledge base is included in every plan.

What if BeepSweep doesn’t know the answer?

Then he makes nothing up. BeepSweep simply says he isn’t sure, notes the question neatly, and you read it back in your briefing — with a name and number to call back.

How well does it understand speech?

The transcription is tuned per language and specifically set up for each one, including filters to render noise and slips of the tongue neatly.

Which languages does it work in?

In six languages: Dutch, English, Spanish, German, French and Portuguese. That applies to the app and to the AI receptionist. You set one language yourself; the receptionist does not switch to the caller’s language automatically.

Where is my data stored?

In the Netherlands. The app and database run in Amsterdam, and your voicemails are stored encrypted with AES-256.

How long do you keep my messages?

Twelve months. After that, your messages are deleted automatically. You can also delete messages or your entire account yourself at any time.

Who can read my messages?

No one by default. Your messages are encrypted. There's no team listening in and no quality sampling. For technical maintenance there is limited access, described in the privacy statement.

Are my calls used to train AI?

No. There's no training on your data. That's contractually fixed with the services we use.

Does my data go to the US?

Storage and hosting are in Amsterdam. For speech-to-text and the AI receptionist we use specialised services that partly run in the US, under European processing agreements (SCCs and the EU-US Data Privacy Framework). Details are in the privacy statement.

Do you sell my data or show ads?

No. No selling of data, no ads, no trackers and no profiling. That's a deliberate choice.

Is it GDPR-compliant?

Yes. You can view, export, correct and delete your data. Callers can exercise their rights too. The full privacy statement is at beepsweep.app/privacy.

What does BeepSweep cost?

BeepSweep has three plans. Solo (€25 a month): it picks up when you don’t and asks who is calling, what about, and when you can call back. Enterprise (€99 a month): your company’s front desk, with 200 calls, plus €15 and 25 calls per extra user. It answers questions from your own website, puts appointments in the calendar and transfers to the right colleague. Custom: for multiple locations, integrations or a setup of your own. No plan charges per call.

Do I pay per call or per minute?

Neither. You pay a fixed amount per month, with no per-call or per-minute charges. That is deliberate: if every call costs money you start wondering whether to switch it on at all, and then it no longer does what it is meant to do.

Is an AI receptionist cheaper than a receptionist or an answering service?

Usually, yes. A receptionist on your payroll costs €2,500 to €3,500 a month. A human answering service charges €15 to €97 a month plus €1.79 to €4.15 per call, so your bill grows the more you are called. Standalone AI receptionists sit between €149 and €1,499 a month. BeepSweep Enterprise is €99 a month, with no per-call charges.

Are there hidden costs?

No. The price on the pricing page is what you pay: a fixed amount per month, with no per-call charges.

Which apps does BeepSweep work with?

On the Enterprise plan there is an outgoing webhook, so you can pipe messages into your own system.

Can I let my own AI read along?

Yes. Via an open connection you can let your voicemails and tasks be read by your own AI tools, such as Claude or a custom GPT.

What if BeepSweep goes down for a bit?

We aim for high availability, but we don't give a hard uptime guarantee. Your calls keep coming in on your own number as usual.

What happens with spam and sales calls?

They come in as a message like any other call, with a summary, so you can see at a glance whether it's worth your time.

Do I get a notification for every message?

Yes, via the channels you've set up.

Turn it on
and miss nothing.

You keep your own number. Nothing gets ported.

Catch every missed call: turn it on