Whoever calls you sometimes shares sensitive things. Here’s how we handle that.
Your calls live in Amsterdam
The app and storage run in the Netherlands. For turning speech into text we use specialised services that partly run in the US, under European processing agreements — we’d rather just tell you.
Stored encrypted
Your messages are stored encrypted with AES-256. No team listens in and there’s no sampling; for technical maintenance there’s limited access, described in the privacy statement.
Kept as long as you need — you decide
How long messages are kept depends on your plan: 30 days on Free, longer on the paid plans. And you can erase any message — or your whole account — yourself at any time. Being forgotten is a right, not a favour.
No training on your data
Your calls are not used to train AI. No ads, no profiling, no selling of data.
Recording: you decide
Call recording can be switched on or off per company. On, and you can replay calls in the app; off, and only the transcript remains.
Why Sweep says she’s AI
Sweep introduces herself as AI at the start of every call. That’s honest to your callers — and in line with the European AI rules. We’d rather be open about it.
Need a data processing agreement for your records? Send us a WhatsApp message — and we’ll sort it out. The full legal texts are in the privacy statement.
- Hosted in Amsterdam
- Encrypted (AES-256)
- Delete whenever you want
- No training on your data